Hosting, Domains & SSL
Managed website hosting, account
administration, domain-name renewals, DNS management and SSL certificate
configuration and renewal support.
24/7/365 Hosting Support
Round-the-clock support for the hosting
and network infrastructure, with Xclaim managing your hosting relationship and
coordinating technical issues when needed.
Server Security & Monitoring
Server-level security, monitoring and
maintenance to help protect the hosting environment and identify issues
requiring attention.
Nightly Backups & Recovery
Nightly backups, recovery tools and
restoration assistance, with backup retention and recovery arrangements defined
by your service agreement.
Content Delivery Network Support
Configuration and technical support for
content delivery network services that help deliver your website content
efficiently.
Professional Website Assistance
Up to four hours of assistance for
website updates, troubleshooting, launch support and file-level technical
support, as specified in your service agreement. Larger changes, new
development and work beyond the included allowance are scoped and priced separately.